Follow the steps below to retrieve a user name and/or reset password.
For exam candidates and licensees
- Click here to enter your last name, birthdate and registration code.*
- Click Search. User ID will populate toward of the bottom of the page.
- Create a password; confirm the password.
- Click Register.
- Login with user ID and password.
For firms
- Click here to enter license number and registration code.*
- Click Search. User ID will populate toward of the bottom of the page.
- Create a password; confirm the password.
- Click Register.
- Login with user ID and password.
*The registration code is unique to each user. If you do not have your registration code, contact VBOA at (804) 367-8505 or submit this form. The registration code will be sent to the email address found on the user record.