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To reset your User ID and/or password for your VBOA portal account, you will need your unique registration code, which was sent by email in February. Your registration code is not your license number.

Complaint form

Complete the online form below or print out and complete the PDF version of the form and mail to:

VBOA Enforcement Division
9960 Mayland Drive, Suite 402
Henrico, VA 23233
Fax: (804) 527-4207


Online Complaint Form